Terms and Conditions
1. Right to Refuse Service
We reserve the right to refuse service to anyone for any reason at any time.2. Prohibited Activities
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any of our products or services without express written permission.3. Exchange Policy
Products can only be exchanged if they are found to be damaged upon receipt. Exchanges must comply with our complaint escalation policy.4. Complaint Escalation Period
Customers must report any issues or complaints regarding damaged products within 24 hours of receiving the item. Complaints submitted after this timeframe will not be facilitated.5. Delivery Charges
Delivery charges are calculated based on the delivery location and will be added to the total price at checkout.6. Pricing Policy
Prices for our products are subject to change without notice. We reserve the right to modify prices at any time.7. Service Modifications
We reserve the right to modify or discontinue any aspect of our service without prior notice, at any time.8. Errors and Omissions
Occasionally, there may be typographical errors, inaccuracies, or omissions on our website related to product descriptions, pricing, promotions, offers, shipping charges, and availability. We reserve the right to:- Correct any errors, inaccuracies, or omissions.
- Update or change information.
- Cancel orders if inaccurate information is identified, even after an order has been placed
9. Accurate Purchase Information
You agree to provide accurate, complete, and current purchase and account information for all transactions on our website. This includes providing your correct email address, credit card details, and billing information. Providing incorrect information may result in order cancellation.10. Delivery Timeline
We strive to deliver orders within 3-5 business days throughout Pakistan. However, delivery times may be longer during sales, promotions, or busy periods. We appreciate your patience during such times.11. Terms of Service Updates
The most current version of these Terms and Conditions will always be available on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these terms by posting changes on our website. It is your responsibility to check this page periodically for updates. Your continued use of our website constitutes acceptance of any changes.Thank you for choosing Koralx. We are committed to providing a seamless shopping experience and appreciate your trust in our brand. If you have any questions or concerns regarding these terms, please contact us at support@koralx.com.
